Privacy and responsible data handling
Designed to collect only the information needed for a journey, with clear notices and defined retention practices.
Security & Trust
Trust is designed before scale.
Financial access depends on trust. eVoucha is building privacy, security, operational controls, customer support and partner governance into its product-development approach.
Security-by-design
Working toward security considerations being addressed during design, not added after build.
Customer protection
Designed to include clear confirmation steps, transaction limits concepts and understandable customer messaging.
Fraud awareness
Designed to incorporate fraud-awareness signals, monitoring concepts and escalation processes.
Operational controls
Designed to support segregation of duties concepts, audit trails and reconciliation workflows.
Partner governance
Subject to partner requirements, with governance, reporting and review cycles agreed per engagement.
Incident response
Working toward defined detection, escalation, communication and remediation procedures.
Responsible product development
Will be developed in collaboration with appropriately qualified partners and advisers.
eVoucha is committed to responsible data handling and is developing its privacy, information-security and governance practices in alignment with applicable South African law.
Customer safety
Never share your PIN, OTP, voucher code or collection PIN with anyone. eVoucha and its partners will never ask you for these details.
Questions from risk, compliance or security teams?
We welcome early engagement with risk, compliance, security and governance stakeholders as part of any partnership discussion.